Returns & Exchanges
At Gainful, we want you to be completely satisfied with your fashion purchase. If you're not happy with your order, we offer hassle-free returns and exchanges within 30 days of delivery for all unworn items with original tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided through the portal and securely pack your items in their original packaging.
Ship It Back
Drop off your package at any authorized carrier location; we will notify you via email once your return has been received at our warehouse.
Receive Your Refund
Once inspected, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing